The Consumer Affairs Division and the Consumer Protection Commission officially moved into a new building yesterday, during a grand ceremony where Prime Minister Philip Davis said it is the government's intention to amend the Consumer Protection Act in order to strengthen it.

"These amendments are about giving you, the consumers, a louder voice and stronger rights," said Davis.

"For example, Bahamians living abroad can now lodge a complaint. The consumer commission will be empowered to alert you of harmful practices.

"Businesses will be required to be licensed and registered. And deceptive conduct, harassment and coercive selling practices will be addressed more comprehensively.

"These and further steps will be taken to ensure a more organized framework, clearer definitions, and stronger protection for consumers."

Davis added that the government will support the improvement of customer service in the country because "we believe it can stimulate economic growth and provide better experiences for consumers".

"Imagine walking into a store where you are greeted with a smile, your concerns are heard, and your rights respected," said Davis.

"That is the Bahamian marketplace we envision."

Davis said in his speech that his government believes in a business environment where profitability and affordability coexist and Bahamians have access to basic goods and services. He explained that his government has had ongoing dialogue with retailers, hoping to strike a balance.

"We understand the weight of challenges like inequality and economic exclusion," he said.

"These challenges, though tough, make our resolve even stronger.

"We are tirelessly working to strengthen our social safety nets, ensuring that the most basic needs - from bread to books - are within reach of every Bahamian.

"In fostering a thriving business environment, we strive to find a balance, where our local grocery stores and retailers can turn a profit, yet a single mother in Nassau or a young family in the Family Islands can afford their weekly shopping and fill their vehicles with fuel."

He added that the government has included consumer debt counseling in the 2023/2024 budget that will allow Bahamians to access professional advice and tools to manage their finances.

He said the inauguration of the Consumer Affairs Building bolsters the government's commitment to improve consumer rights and protection.

The post Govt pledges to strengthen Consumer Protection Act appeared first on The Nassau Guardian.

The post Govt pledges to strengthen Consumer Protection Act appeared first on The Nassau Guardian.

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