Cruise port utilizing tech to streamline processes

Tue, May 16th 2023, 08:37 AM

The newly redeveloped Nassau Cruise Port will use technology to ensure processes at the cruise port are streamlined, in order to make the visitor and local experience much more enjoyable, Nassau Cruise Port Limited's Regional Marketing Manager Maya Nottage said yesterday.

Nottage and cruise port executives gave The Nassau Guardian a tour of the cruise port ahead of its grand opening, slated for the weekend of May 27.

From taxi call-up tech to utilizing digital booking platforms for tours and even hair braiding, Nottage said tech will be an essential part of the way the new cruise port operates.

The cruise port has even installed two giant LED screens to display information and advertising, to apprise cruise visitors of what there is to do and see during their stay.

The screens also provide a source of advertising revenue for the port.

"There is going to be a lot of innovation. You'll see a lot of technology being used throughout the space," said Nottage.

"We're partnering with a lot of local IT companies and technical partners to make sure that everything is seamless and smooth to enhance the customer experience.

"Part of what we're doing is working with a local company to establish an event booking platform, so that if you wanted to come to a local event, all you have to do is literally use your phone and you can book in two or three clicks for you and your family to come and experience a nice night at the port."

NCP's CEO Mike Maura Jr. said scooter and ATV rental companies are being encouraged to use online booking platforms to pre-book their services in order to improve the efficiency of their business at the port. The new port has provided those companies with a dedicated check-in desk for their customers.

All taxis will not be able to be staged at the port's dedicated ground transportation area (GTA), but there will be a digital call-up system that keeps the taxis in a cue until they can line up at the GTA.

According to Maura, NCP has made the GTA about 1,000 feet long by 100 feet wide, specifically so that visitors are able to be efficiently moved from the cruise port to other parts of the island.

The cruise port also has a stage that can be preset with lighting and sound equipment.

NCP's Director of Business Development Ed Fields said the stage is the first preset stage in The Bahamas.

The post Cruise port utilizing tech to streamline processes appeared first on The Nassau Guardian.

The post Cruise port utilizing tech to streamline processes appeared first on The Nassau Guardian.

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