Bahamas Telecommunications Company (BTC) Corporate and Enterprise Sales Team won silver and bronze at the prestigious ninth annual Stevie® Awards for Sales & Customer Service held in Las Vegas, at the Bellagio Hotel, on February 27. The silver National Sales Executive of the Year award went to Gershan A. Major, BTC vice-president of corporate sales and directory publications, and the bronze award for Global Sales Team of the Year went to the BTC Bahamas Corporate & Enterprise Sales Team.
The Stevie Awards for Sales & Customer Service are the world’s top sales awards, business development awards, contact center awards, and customer service awards. The Stevie Awards organizes several of the world’s leading business awards shows including the prestigious American Business Awards and International Business Awards.
BTC was one of just two Caribbean companies recognized at the awards ceremony which some liken to the Oscars of the business world. Being recognized at a global level is considered a significant achievement for BTC, Major and his Corporate and Enterprise team; finalists in their categories included Cisco Systems, Wyndham and Marriott Vacation Club.
More than 1,900 nominations from organizations of all sizes, in over 54 categories and in virtually every industry were evaluated in this year’s competition, an increase of 27 percent over 2014. Finalists were determined by the average scores of 139 professionals worldwide, acting as preliminary judges.
Major noted that this was a tremendous win for BTC and a significant team honor for the dedicated sales and support professionals of his BTC Business Solutions Team.
The awards recognize BTC’s use of the ValueSelling Framework® and the demonstrable impact it has had on its engagements with its corporate and enterprise customers. BTC engaged the award winning sales training professionals to help sharpen the company’s sales management skills in order to deliver an improved level of customer satisfaction.
On completion of the training, Major said that the Business Enterprise Sales Team was more knowledgeable and better equipped at providing more customized and value-based business solutions to its business customers across all industries. All BTC team members are certified by AVIA and CISCO.
BTC is the national leader in communications services. The company offers a full suite of landline, broadband and mobile solutions for residential and enterprise customers. The company launched the ‘Upgrade Bahamas’ initiative in November 2014. Now, $65 million in capital expenditure is being deployed in the company’s networks.
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