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Organization expert multiple award winning author Yvette Bethel reveals 'the hidden miracle worker'

Wed, Feb 21st 2024, 10:58 AM
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Internationally acclaimed Bahamian organization expert Yvette Bethel calls trust the ‘Hidden miracle worker in any office’

A best-selling author and Bahamian recognized as a global thought leader in organizational ecosystems shared one of the simplest secrets of business success – the critical role of trust in the workplace.  

“It sounds so easy, so obvious, but many business owners and executives simply do not trust their staff so instead of creating open, connected environments that engage, they focus instead on rules and micromanaging through transactional relationships. They don’t realize their trust willingness impacts their trustworthiness.” says Yvette Bethel.

The Fulbright scholar and author of three internationally awarded books and an internationally recognized multi-media platform, Bethel calls trust ‘the hidden miracle worker’ in any office.

“Some organizations say they have high performing teams and great team spirit, but what they really have is team obligation, meaning some team members feel obliged to work toward the goals to get the work done.” said Bethel, a global lecturer whose podcasts capture a vast business audience.

“When people are not authentically connected and they are unhappy performing under pressure, they tend to burn-out or quietly quit as they seek a new employer.”

According to Bethel, the push to perform can lead to internal tension.

“As a result, employees will say things like, ‘I like my job but I don’t like the people.’ This is a perfect example of someone who feels motivated by their work but demoralized by the culture and the lack of real connection,” she explained.  

“In organizations around the world you can find people walking around like robots. They are getting their work done, but they may not be friendly with their co-workers or customers. This can be the result of leadership that focuses on the work without accurately balancing the needs of the employees. When team interactions are transactional, this undermines trust and ultimately, engagement and service levels. In some of these teams, people go into survival mode giving the appearance of a cohesive unit so they can make it through. While they may meet or exceed targets, when this happens, organizations can find it difficult to scale to the next level with the existing team.”

“One of the clearest signs that trust is lacking is response to error,” says Bethel.  

“When someone makes a mistake, instead of figuring out why it happened, people point fingers or the leaders rush to institute a new policy,” she notes.  

“Trust is the most needed and least talked about topic in many organizations or businesses.   Either it is not valued enough or it is too uncomfortable or risky to address,” said Bethel, who has spent four decades building corporate and organizational skills. 

She says that what seemed to work before will not necessarily work in a complex modern world characterized by uncertainty and people having more choices than they did a decade ago. Hierarchical organizational charts and other structures, once considered the backbone of organizations, are less effective in a world of ‘business as unusual’ where it is not necessarily about the most structured organizations.

“Now, for organizations that still plan to hire, it’s the most adaptive organizations that value healthy relationships who thrive.” she adds.

Bethel created a proprietary consulting system to facilitate cultures grounded in trust. Called Interconnectivity, Flow and Balance®, it helps develop trust-based leadership skills and facilitates co-worker interactions that drive improved results over time.

“For the past several years, I have guest lectured at universities, given speeches and offered workshops in the international arena based on my research in trust, culture and human ecosystems. I have shared insights into the value of trust and implemented research-based tools that organizations use for trust building.  Now I want to share this information with Bahamian businesses, with the intent of helping them to grow past challenging plateaus.” she said.

Bethel, a thought leader in trust and a serial author who produced a multi-award-winning work, Interconnectivity, Flow, and Balance; A Values-Based Framework for Reinventing Leadership in Uncertain Times, plans an international event in Nassau in April.

On April 23, Bethel will host an international master class. In the interim, she wants to spur the thinking about long-term goals through the lens of trust and culture.

Internationally acclaimed Bahamian organization expert Yvette Bethel calls trust the ‘Hidden miracle worker in any office’
A best-selling author and Bahamian recognized as a global thought leader in organizational ecosystems shared one of the simplest secrets of business success – the critical role of trust in the workplace.  
“It sounds so easy, so obvious, but many business owners and executives simply do not trust their staff so instead of creating open, connected environments that engage, they focus instead on rules and micromanaging through transactional relationships. They don’t realize their trust willingness impacts their trustworthiness.” says Yvette Bethel.
The Fulbright scholar and author of three internationally awarded books and an internationally recognized multi-media platform, Bethel calls trust ‘the hidden miracle worker’ in any office.
“Some organizations say they have high performing teams and great team spirit, but what they really have is team obligation, meaning some team members feel obliged to work toward the goals to get the work done.” said Bethel, a global lecturer whose podcasts capture a vast business audience.
“When people are not authentically connected and they are unhappy performing under pressure, they tend to burn-out or quietly quit as they seek a new employer.”
According to Bethel, the push to perform can lead to internal tension.
“As a result, employees will say things like, ‘I like my job but I don’t like the people.’ This is a perfect example of someone who feels motivated by their work but demoralized by the culture and the lack of real connection,” she explained.  
“In organizations around the world you can find people walking around like robots. They are getting their work done, but they may not be friendly with their co-workers or customers. This can be the result of leadership that focuses on the work without accurately balancing the needs of the employees. When team interactions are transactional, this undermines trust and ultimately, engagement and service levels. In some of these teams, people go into survival mode giving the appearance of a cohesive unit so they can make it through. While they may meet or exceed targets, when this happens, organizations can find it difficult to scale to the next level with the existing team.”
“One of the clearest signs that trust is lacking is response to error,” says Bethel.  
“When someone makes a mistake, instead of figuring out why it happened, people point fingers or the leaders rush to institute a new policy,” she notes.  
“Trust is the most needed and least talked about topic in many organizations or businesses.   Either it is not valued enough or it is too uncomfortable or risky to address,” said Bethel, who has spent four decades building corporate and organizational skills. 
She says that what seemed to work before will not necessarily work in a complex modern world characterized by uncertainty and people having more choices than they did a decade ago. Hierarchical organizational charts and other structures, once considered the backbone of organizations, are less effective in a world of ‘business as unusual’ where it is not necessarily about the most structured organizations.
“Now, for organizations that still plan to hire, it’s the most adaptive organizations that value healthy relationships who thrive.” she adds.
Bethel created a proprietary consulting system to facilitate cultures grounded in trust. Called Interconnectivity, Flow and Balance®, it helps develop trust-based leadership skills and facilitates co-worker interactions that drive improved results over time.
“For the past several years, I have guest lectured at universities, given speeches and offered workshops in the international arena based on my research in trust, culture and human ecosystems. I have shared insights into the value of trust and implemented research-based tools that organizations use for trust building.  Now I want to share this information with Bahamian businesses, with the intent of helping them to grow past challenging plateaus.” she said.
Bethel, a thought leader in trust and a serial author who produced a multi-award-winning work, Interconnectivity, Flow, and Balance; A Values-Based Framework for Reinventing Leadership in Uncertain Times, plans an international event in Nassau in April.
On April 23, Bethel will host an international master class. In the interim, she wants to spur the thinking about long-term goals through the lens of trust and culture.
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