June 17, 2019
CIBC FirstCaribbean customers visiting their branch last Thursday were greeted with broader than usual smiles and an invitation to enjoy the table of sweet treats, refreshments, and other goodies as bank employees showed their appreciation of clients’ ongoing patronage.
Managing Director (Bahamas & TCI) Marie Rodland-Allen visited several branches, where she personally greeted and thanked clients and also used the opportunity address any banking concerns.
“Interacting with our clients is one of my favourite parts of the job. It’s important to us that they see us as not just their bank, but an ally for all of their personal financial needs and dreams. We thank our clients for their patronage and choosing us to be a part of their journey in making their financial dreams a reality,” she said, adding, “We choose today to celebrate that partnership.”
Long-time patron ‘Bubblins’ Kesslar Cunningham – who’s been banking with CIBC FirstCaribbean for 70 years – was the lucky first customer to enter the bank’s Shirley Street branch, and received a customized goodie bag as part of his Client Appreciation gift.
At the Bank’s JFK branch, Trevor Adderley took a spin on the Client Appreciation Day “Wheel of Fortune” and was treated to a cool drink as his prize. Adderley said, “This is why I bank with CIBC FirstCaribbean. Not for the policies, but for the people. They have good managers and professional employees who form personal relationships with their customers.”
In a message to staff to mark the day, CIBC FirstCaribbean Chief Executive Officer Colette Delaney said, “Every client is important to us and it is up to us to make them feel welcome. We must remember that everything we do is for their benefit, and never lose sight of the end point of all our efforts – the client.”
Faithful Patron: At 81-years-old, ‘Bubblins’ Kesslar Cunningham (center) has been banking with CIBC FirstCaribbean for 70 years. As the first client to enter the bank on Client Appreciation Day, he received a special goodie bag.
Spin and Win: Clients who did their banking on Client Appreciation Day had the chance to spin CIBC FirstCaribbean’s “Wheel of Fortune” and win various prizes.
Lucky One: Trevor Adderley spun and won an ice cold beverage inside CIBC FirstCaribbeans’s JFK branch on Client Appreciation Day.
Meet and Greet: CIBC FirstCaribbean is in the business of making clients happy, which is why Managing Director (Bahamas & TCI) Marie Rodland-Allen (left) took time to visit various branches and speak with clients one-on-one to address their banking concerns on Client Appreciation Day.
Personal Banking: Employees walked the floors of CIBC FirstCaribbean branches and engaged clients on Client Appreciation Day, welcoming them to a spread of refreshments and the chance to have their thoughts heard. Pictured is CIBC FirstCaribbean Retail District Manager Inger Johnson talking to a customer standing in line at the bank’s Shirley Street branch.
About CIBC FirstCaribbean
CIBC FirstCaribbean is a relationship bank offering a full range of market leading financial services through our Corporate and Investment Banking, Retail and Business Banking and Wealth Management segments. We are located in sixteen (16) countries around the Caribbean, providing the banking services that fit our customers’ lives through approximately 3,000 employees in 68 branches and offices. We are one of the largest regionally listed financial services institutions in the English and Dutch speaking Caribbean, with over US$11 billion in assets and market capitalization of US $2 billion. We also have an office in Hong Kong. The face of banking is changing throughout the world and CIBC FirstCaribbean intends to lead these changes with the expertise, integrity and knowledge gained from banking in the Caribbean since 1836.
CIBC FirstCaribbean is a member of the CIBC Group. CIBC is a leading Canadian-based global financial institution with 11 million personal banking and business clients. Through our three major business units - Retail and Business Banking, Wealth Management and Capital Markets - CIBC offers a full range of products and services through its comprehensive electronic banking network, branches and offices across Canada with offices in the United States and around the world.