When local businesses need a professional cleaning, many of them turn to custodial outsourcing for a job done well at minimal cost. For over 30 years, Town & Country Maintenance Services has been the go-to company for a number of those businesses seeking quality janitorial work as well as a range of other services.

Founded in 1982, Town & Country has committed itself to providing customers across Grand Bahama with janitorial services, pest control, renovation services, and automobile detailing. Since this time, Town & Country has amassed a loyal clientele of commercial and residential customers, some of whom have supported the company for 25 years.

Owners Donnie and Mary Knowles attribute this success to a wonderful staff and an unrelenting commitment to quality service. The Town & Country team takes seriously its service to the community and is always striving to improve the company. Mr. Knowles, along with his seven employees, have taken courses at the University of Florida to learn about the latest practices and technology used in the business. This training has helped Town & Country to reinvent itself through the years and has played a key role in client retention.

Town & Country's dedication to quality service and customer fulfillment has not only garnered the support of the local business community and residential customers, but also the attention of the Grand Bahama Chamber of Commerce (GBCC).

The company is a recipient of a GBCC Business Excellence Award, winning in 2014 in the Small Company of the Year category. The company has been a member of the GBCC since its inception in 1982 and has found, over the years, that the organisation is a valuable resource for developing businesses.

The Town & Country philosophy is to value the customer's satisfaction and the quality of service provided. For this reason, the employees pay special attention to detail and make it their mission to complete each job with accuracy.

"Our motto is honesty, integrity and reliability." Mr. Knowles said. "We strive for excellence in terms of job completion and customer satisfaction. If it's not fixed, we'll make it right."

"Joining the Chamber of Commerce has helped us because if you need an ear, if something is happening and you don't understand it, they're very helpful," Mrs. Knowles said. "Everybody has a common goal. They'll give you ideas on how to advertise, how to get people in your doors. They'll give you training. It just feels like somebody has your back."

Town & Country Maintenance Services is committed to delivering customer satisfaction and over the years has become the go-to company for a number of local businesses seeking quality janitorial work. (Photo: Keen i Media Ltd).

Source: Keen i Media Ltd