Last week, the Water and Sewerage Corporation hosted its Annual Employee Recognition and Awards Ceremony at St. Joseph’s Parish Hall. It was an opportunity for the Management of the Corporation to say thank you to its employees for the service they have provided throughout the year.

The Ceremony, hosted by Mr. Tyrone Miller, WSC Manager of Billing Processing and Adjustment Department, in the Business Operation Division was very entertaining and was attended by many of the Corporations’ board members and employees as well as Chairman, Leslie Miller, MP. Mr. Miller spoke on behalf of the Minister responsible for the Water and Sewerage Corporation, the Hon. Phillip ‘Brave’ Davis and thanked the staff of the Corporation for their dedication throughout the year, especially during Hurricane Matthew.

“During Hurricane Matthew, lights were out, cable was off, phones were down but the water kept flowing,” noted Miller. “And that’s all thanks to you. Your dedication to this Corporation, making sure things run smoothly during such a difficult time is definitely an inspiration to all the other corporations and utility providers in The Bahamas.”

The Chairman also warned the management and staff of the corporation to not get complacent. “Don’t let that go to y’all head though, there’s still lots of work left to be done, “Miller chided. “The Corporation today supplies a little more than 50% of the homes in New Providence with running water so come 2017, it will be my goal, with your help to increase that number.”

During the course of the afternoon, the Corporation also recognized several employees for their outstanding work in 2016. Two such employees were, Arnold Josey and Wallace Munroe, of WSC Customer Service. Josey and Munroe were recognized for their outstanding work, going above and beyond the call of duty to assist customers of the Corporation immediately following the passage of Hurricane Matthew.

In addition to the Customer Service Representative of the Year, the Corporation also honored its Long Service Award recipients. Mr. James McPhee, Foreman, Construction Department was presented with the Longest Serving Award and noted “Some people have asked me what keeps me going, it’s simple. Its seeing the smiles on people’s faces after you’ve help them with their problem. That is very rewarding for me.”

Closing out the formalities of the event was the Corporation’s General Manager, Mr. Glen Laville who used the opportunity to thank the employees of the Corporation for their dedication throughout the year. “Many times I know it was not easy but each of you always showed up, dedicated to the task at hand; even in the most difficult of situations,” said Laville. “So I am grateful to you for the work you have done throughout the year and will continue to do on behalf of the Water and Sewerage Corporation.”

Many of the employees expressed their gratitude to the Corporation for hosting the event and recognizing the hard work they do. One employee said, “it isn’t often the company you work for pulls out all the stops to make you feel special, or in this case, ‘like a star’ but it’s nice to get rewarded and recognized for the work that we do here at the Corporation.”

The event was filled with fun and laughter and the Corporation extends its thanks to event Chairperson, Ms. Ingrid Strachan, WSC Manager, Training Department, the Human Resources Division and her Committee for putting on a stellar Employee Recognition and Awards Ceremony.

The Water and Sewerage Corporation was established through an Act in 1976, with full responsibilities for managing, maintaining, distributing and developing the water resources of The Bahamas. The Corporation has a team of over 430 dedicated employees in New Providence and the Family Islands, committed to the growth and excellence in service quality, which is the key driving force that guides and sustains the relationships with customers, employees, and communities served by the Corporation. Through a loan with the IDB in 2011, the Water and Sewerage Corporation has developed the WSC Support Program to address Non-Revenue Reduction, WSC Institutional Strengthening, Rehabilitation, Upgrade of Wastewater Infrastructure, preparation of a Wastewater Treatment Master Plan, and an upgrade of the Legal and Regulatory Framework. The Support Program will ultimately improve the quality of water and service to customers.

Visna Armbrister, Public Affairs Manager                                 

Water and Sewerage Corporation