WSC and BTC Teaming Up to Reward Customers

Mon, Sep 22nd 2014, 03:42 PM

Water and Sewerage Corporation (WSC) is joining the ranks of progressive companies that provides billing by e-Notifications.

E-notifications allows customers to get account notifications on their smart phones, tablets or computers.

The e-Notification system was recently rolled out by WSC in July and gives customers updates about service and payments via their smart phones.

Customers can also manage their accounts, file complaints and see frequently asked questions through e-Notifications, which is a free service available when you sign up via WSC’s website.

Since the launch of the e-Notification campaign over ten thousand customers have signed up for the service and, with another month to go to win a new phone, they are hoping to double this number.

“While we recognise that not every customer has an email address,” said Visna Armbrister, WSC Public Affairs Manager, “we are hopeful that we can get more customers, particularly Family Island customers, to sign up between now and the end of September for the final drawing.”

Two winners have already won a Samsung Galaxy S4 and the third and final winner will be drawn by the end of this month.

The July winner was Stanley Forbes who noted, “The phone came at a time when I was thinking about changing my old small phone,” he said.
“I didn’t totally understand the entire promotion at the time.

I was at WSC to pay my bill and filled out the form to sign up for e-Notifications while there since I thought it was a great idea to have this service as I could be aware of my bills before paying them.

Honestly the cell phone I won couldn’t have come at a better time.”

The second winner was Phipahtua Rolle, who signed up for the service in August. “I’d call the e-Notification service efficient and convenient.

It was great to actually win the phone from WSC and BTC and it was an opportunity to get a phone that my daughter needs, so it all worked out for the best.”

The third winner will be drawn on September 29th and the corporation is encouraging everyone who can to register.

“The main reason for the starting e-Notification was because many customers were complaining that they were not receiving their billing statements on time or at all for various reasons,” said Armbrister.

“With just an email address customers can get on-time and online billing statements on their smart phones, which is fast, efficient, and let’s face it, saves some paper.”

You can sign up for e-Notifications either at WSC or on the website at http://www.wsc.com.bs/Signup.

 

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