Nassau Cruise Port (NCP) is proud to announce its participation in the Hidden Disabilities Sunflower Program, a global initiative designed to support individuals with non-visible disabilities. This significant step underscores NCP's deep commitment to inclusiveness and exceptional customer service.
The Hidden Disabilities Sunflower Program provides a simple yet effective way for individuals with nonvisible disabilities to discreetly indicate their need for additional support or understanding. Participantswear a green lanyard, badge, or wristband with a yellow Sunflower, signaling to staff and the public thatthey may require extra assistance, patience, or time. This initiative helps raise awareness and fostersa more inclusive environment for those with conditions that are not immediately apparent such asautism spectrum disorder (ASD), ADHD, epilepsy, chronic pain conditions, mental health conditions,hearing impairments, and more.
By adopting the Hidden Disabilities Sunflower Program, Nassau Cruise Port enhances its ability toserve all passengers with dignity and respect. The program aligns with NCP's dedication to providingexceptional customer service and ensuring that every visitor's experience is comfortable and enjoyable.Key benefits include:
1. Enhanced Customer Experience: The program allows NCP staff to identify and assistpassengers with non-visible disabilities more effectively, ensuring they receive the support theyneed throughout their journey.
2. Increased Inclusivity: Joining the program demonstrates NCP's commitment to creating aninclusive environment where all passengers feel welcome and value.
3. Improved Staff Training: Participation in the program includes comprehensive training for NCPstaff, equipping them with the knowledge and skills to better assist passengers with hiddendisabilities.
The adoption of the Hidden Disabilities Sunflower Program positions Nassau Cruise Port as a forwardthinking leader in the global tourism and cruising sectors. As the largest and busiest transit cruise portin the world, NCP continues to set the standard for excellence in the cruise industry. This initiativefurther solidifies NCP's reputation as a destination that prioritizes the well-being and satisfaction of allits visitors.
"We are thrilled to join the Hidden Disabilities Sunflower Program," said Mike Maura, Jr., CEO ofNassau Cruise Port. "This initiative is a testament to our ongoing efforts to enhance the passengerexperience and ensure that everyone who visits Nassau Cruise Port feels supported and valued.Globally, 1.3 billion people have a disability, representing 1 in 6 of the population who can face barrierswhen travelling. We are committed to fostering an inclusive environment and look forward to the positiveimpact this program will have on our visitors and the local community."
Paul White, CEO Hidden Disabilities Sunflower, said: “Nassau Cruise Port is the first cruise port in theregion to become a member of the global Hidden Disabilities Sunflower network. It signals theircommitment to improve accessibility in the travel industry and be leaders in the sector. Ports are busyand bustling environments that can be overwhelming and challenging to navigate. The teams will offerSunflower wearers help, time and understanding to deliver passengers a safe and inclusiveexperience.”
For more information about the Hidden Disabilities Sunflower Program, please visit hdsunflower.com.
Nassau Cruise Port (NCP) is proud to announce its
participation in the Hidden Disabilities Sunflower Program, a global initiative designed to support
individuals with non-visible disabilities. This significant step underscores NCP's deep commitment to
inclusiveness and exceptional customer service.
The Hidden Disabilities Sunflower Program provides a simple yet effective way for individuals with nonvisible disabilities to discreetly indicate their need for additional support or understanding. Participants
wear a green lanyard, badge, or wristband with a yellow Sunflower, signaling to staff and the public that
they may require extra assistance, patience, or time. This initiative helps raise awareness and fosters
a more inclusive environment for those with conditions that are not immediately apparent such as
autism spectrum disorder (ASD), ADHD, epilepsy, chronic pain conditions, mental health conditions,
hearing impairments, and more.
By adopting the Hidden Disabilities Sunflower Program, Nassau Cruise Port enhances its ability to
serve all passengers with dignity and respect. The program aligns with NCP's dedication to providing
exceptional customer service and ensuring that every visitor's experience is comfortable and enjoyable.
Key benefits include:
1. Enhanced Customer Experience: The program allows NCP staff to identify and assist
passengers with non-visible disabilities more effectively, ensuring they receive the support they
need throughout their journey.
2. Increased Inclusivity: Joining the program demonstrates NCP's commitment to creating an
inclusive environment where all passengers feel welcome and value.
3. Improved Staff Training: Participation in the program includes comprehensive training for NCP
staff, equipping them with the knowledge and skills to better assist passengers with hidden
disabilities.
The adoption of the Hidden Disabilities Sunflower Program positions Nassau Cruise Port as a forwardthinking leader in the global tourism and cruising sectors. As the largest and busiest transit cruise port
in the world, NCP continues to set the standard for excellence in the cruise industry. This initiative
further solidifies NCP's reputation as a destination that prioritizes the well-being and satisfaction of all
its visitors.
"We are thrilled to join the Hidden Disabilities Sunflower Program," said Mike Maura, Jr., CEO of
Nassau Cruise Port. "This initiative is a testament to our ongoing efforts to enhance the passenger
experience and ensure that everyone who visits Nassau Cruise Port feels supported and valued.
Globally, 1.3 billion people have a disability, representing 1 in 6 of the population who can face barriers
when travelling. We are committed to fostering an inclusive environment and look forward to the positive
impact this program will have on our visitors and the local community."
Paul White, CEO Hidden Disabilities Sunflower, said: “Nassau Cruise Port is the first cruise port in the
region to become a member of the global Hidden Disabilities Sunflower network. It signals their
commitment to improve accessibility in the travel industry and be leaders in the sector. Ports are busy
and bustling environments that can be overwhelming and challenging to navigate. The teams will offer
Sunflower wearers help, time and understanding to deliver passengers a safe and inclusive
experience.”
For more information about the Hidden Disabilities Sunflower Program, please visit hdsunflower.com.