Minister of Social Services and Urban Development, the Hon. Frankie A. Campbell (far right), participated in the Launch of the ProMis App Management Information System that is expected to provide social services representatives with the tools to organize, evaluate and efficiently manage clients within their portfolios. A Beta Testing was conducted prior to the launch.

The System, which was launched to facilitate requests for special food assistance from those persons in the tourism industry who have been placed on reduced work hours, can be accessed online at socialservicesapp@bahamas.gov.bs. Once that is done, a digital application form will appear. The applicant can then complete the online application. Space has been dedicated to attach copies of passport, NIB Smart Card and Job Letter detailing that the applicant is on reduced work hours. 

Officials say once the form is completed with all of the necessary and required attaching documents and the send button keyed, the application is ready to be processed. Officials are also working with local vendors to make the coupons available digitally.

Minister Campbell said more than 7,000 persons applied online during the Beta Testing Process and Launch. He said the Testing revealed that there were a number of duplications and that many of the applicants were not eligible for the programme. Those applications, he said, have been directed to the appropriate areas for assistance.

The system also allows for the monitoring and evaluation of cases of sexual exploitation and abuse at the touch of a button throughout the client's lifetime, in addition to simultaneously allowing for the in-house printing of food coupons. Social Services representatives have been tasked with manually writing over two thousand coupons a month in the past.

With full inter-operability (the ability of computer systems or software to exchange and make use of information), ProMIS will also be able to share and exchange information with other key partners in Government, in addition to the private sector.

“This system is being designed to accommodate and facilitate every service that we offer,” Minister Campbell added. Minister Campbell is pictured with (from left) Ms. Kim Sawyer, Deputy Director, Department of Social Services and Jamie Humes, Department of Social Services. (BIS Photo/Matt Maura)