Scotiabank Makes Further Changes in Operations to Assist Containment of the COVID-19 Virus

Wed, Apr 1st 2020, 04:59 PM

Scotiabank has made changes to its branch operations in an effort to protect customers and staff against the threat of the COVID 19 virus. The Bank will close some of its branches for the next 2 weeks as part of its business continuity planning.

The following branches will be temporarily closed until April 13, 2020 (inclusive of the Easter holiday)

 Bay Street East
 East & Soldier Road
 Freeport, Grand Bahama [will re-open April 6, 2020]
 Paradise Island
 Wulff & Jerome
 Thompson Blvd


Branches remaining open to customers are as follows:

 Cable Beach
 Carmichael Road
 Nassau Main
 Palmdale
 Nicholls Town, Andros
 Georgetown, Exuma

Additionally, only transactions that cannot be conducted using one of the bank’s self-service channels will be accommodated in branches at this time.

Scotiabank Automated Banking Machines remain available for use 24 hours per day. Scotia Online and the new Scotia mobile banking app are available to customers free of cost, 24 hours per day. Transactions that may conducted using these channels include:

 Bill payments
 Loan payments
 Funds transfer between personal accounts of to any account at a local bank
 Review of account balance and account activity


Changes to operating hours


Branch operating hours are currently 9:30A.M. – 1:00P.M. Monday to Friday. Priority access will be given to senior citizens at all branches for the first 30 minutes after opening. The general public will be admitted thereafter.

Scotiabank wishes to thank customers for their understanding as we make changes to branch operations to help protect the safety of customers and our employees.

About Scotiabank

Scotiabank is a leading bank in the Americas. Guided by our purpose: “for every future”, we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets. With a team of approximately 100,000 employees and assets of approximately $1.2 trillion (as at January 31, 2020), Scotiabank trades on the Toronto Stock Exchange (TSX: BNS) and New York Stock Exchange (NYSE: BNS). For more information, please visit http://www.scotiabank.com and follow us on Twitter @ScotiabankViews

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