REGULATORS have ordered Cable Bahamas to pay a fine and compensate customers after the company replaced eight television channels without giving the required notice. In a statement issued on Friday, the Utilities Regulation and Competition Authority (URCA) said it had published a final determination and an order was issued to Cable Bahamas, which was said to be in breach of certain conditions of its licence. URCA said that Cable Bahamas had “failed or refused to provide customers with a minimum notice of one month before implementing the changes”, that it has provided customers with information that was not accurate or true, that it had failed or refused to publish all non-price terms and conditions for a service on its website and that it had failed or refused to display on its website accurate information on all aspects for subscribing to a service.

Click here to read more at The Tribune