Last Saturday, BTC took its signature “Neighbourhood Connect” event to two communities in New Providence and Grand Bahama. BTC brought its products and services directly to the customers in Elizabeth Estates and in Eight Mile Rock.

Vice President for Marketing & Consumer Sales, Marcian Cash said, “Our Neighbourhood Connect program was initially introduced to bring our products and services directly to our customers.

We know that sometimes it is difficult for our customers to come to us, so this program allows us to bring BTC to them. We were happy to spend our Saturday in two communities with our customers. Both Eastern New Providence and Eight Mile Rock are fully “fiberized”.

At this particular event, we walked door to door to customers, encouraging them to “grab life by the bundle”, by signing up for our new bundles which include TV, internet and home phone together. Neighbourhood Connect is a family oriented event, and included face painting, bouncing castles, food and entertainment. 

At the event, customers were able to sign up for FTTH and Flow TV services. Just recently, BTC introduced new triple-play bundles for fixed line customers. The bundles; Spark, Flame and Fire all include HD channels, FTTH services with local and international calls at one low flat monthly rate.

Additionally, with the new upgrade customers receive the Flow to Go app with more channels, allowing them to take their entertainment with them, anywhere they go. Cash continued, “We were also able to address some concerns of our customers, and we also received direct feedback on some of the things they would like to see us do.

Events like this allows us to meet our customers in a more relaxed environment, where they have more time to talk. We’ve been doing this event for over ten years, and we will definitely continue it.”

BTC rolled out its FTTH services in Grand Bahama earlier this year. The company continues to make improvements throughout the country.