Ticketing was also an issue at 42nd BTC CARIFTA Games

Wed, Apr 3rd 2013, 10:08 AM

Another major issue at the CARIFTA Games was ticketing. Hundreds stood on line every day waiting to purchase and pick-up tickets for the games, which was said to be sold out.
At one point, the restless crowd got angry and frustrated, complaining about the system in place. Some said the process is too slow while others just wanted to get better seats.
Aniska Rolle said: "The experience was beyond description in a negative way. The line was not moving at all. That's when some genius decided to say everyone move to Sir Kendal, but when we moved over there, they stopped selling the tickets, so all they did was transfer the problem from one area to another. The line was not moving for a full hour. It was just unorganized. There was no customer service, and the people behind the booth seemed to be pushy and gave off attitude when they were serving. They made it seem as though that there were no more tickets, or that we were at fault because we decided to get our tickets then."
The ticket booth was set-up over at the Betty Kelly-Kenning National Aquatics Centre. Initially, it was located in the Thomas A. Robinson National Stadium. Tickets went on sale February 28, 2013. Online purchases were made available weeks before the event. Still, a number of patrons decided to wait until this past weekend.
Amy Johnson was also frustrated about the process. She said the organizing committee should have provided other locations to pick up and purchase tickets, that way it would have eliminated the congestion.
"I wanted the $13 pass, but they said they were not printing anymore," said Johnson. "I had to pay extra to get Saturday and Sunday. On top of that, the Monday ticket wasn't available, so I had to tow the line on Monday to get a ticket. That's false advertising and the thought of dealing with it again was a turn off. I've attended many international sporting events and never in my life experienced this before. All I wanted to do was get in the stadium and cheer on the Bahamians. I am sure everyone wanted to do the same."
The tickets were priced from $5 to 25.

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