Thousands of Bahamas Telecommunications Company (BTC) cellular customers were unable to make calls for several hours yesterday evening, as BTC's massive upgrade of its mobile network once again affected service.
BTC Senior Manager of Public Relations Jerome Sawyer said the issue was expected to be resolved sometime last night.
Last month, BTC warned that for a six-week period beginning in June, cellular customers would experience extensive disruptions in services as the company installed a new 2G network, a new SMS platform and changes to the prepaid billing system.
BTC predicted that as a result, nearly 300,000 customers would likely experience dropped calls, delayed texting, call failures, issues accessing voicemail, using data services, including WhatsApp, BlackBerry Messenger and the Internet.

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