Managing change in the workplace

Mon, Dec 8th 2014, 03:36 PM


By Billie Bowe / Benchmark Consulting Services
I believe it is fair to say that The Bahamas has undergone a tremendous amount of change over the past two years and will continue to do so. Many of these changes, whether viewed in a positive or negative light, may have impacted us emotionally, physically or even financially. While we all know that change is inevitable, there is a resistance to change that is natural to all human beings. It's not just a Bahamian thing. Undoubtedly as the world, our country and our lives change, so do our workplaces.
For many of us who spend most of our time at work, changes on the job may present even bigger challenges when it comes to adjusting. However, once we understand the change process as individuals and as leaders, we are better able to weather the storm and adjust without sacrificing our wellbeing in the process.
Managing change in the workplace is becoming one of the most critical competencies an organization can build. Although organizations are constantly introducing change, few are educating their leaders and employees, on the importance of change management. In the change management process, there are two elements at its core - the solution and cultural acceptance. Let's delve deeper into these two elements.
Change in the workplace often comes about due to a challenge or perhaps a need for a change in direction. The first inclination for most companies is to focus on the solution. What can we do to solve the problem or change the process? When you think about it, isn't this what happened with the implementation of Value Added Tax (VAT)? The solution to the problem of reducing the financial deficit of our country is the introduction of a new form of taxation. In essence, the government needs to reduce borrowing and increase revenue and VAT is the solution. Well in business, a similar approach is often taken. Although the solution is critical to a change effort, the cultural acceptance could determine if the change is successful. Therefore, managing the solution is only half of the equation.

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